# Stayantra — Complete Product & Ecosystem Reference Run your hotel on Autopilot. Stayantra is the AI-native hotel operating system: an AI teammate (Exubee) plus a connected ecosystem of apps for owners, staff, guests and AI booking agents. This document contains full product details, feature descriptions, architectural layout, and the setup lifecycle. - Website: https://stayantra.com - Launch Year: 2026 - Pilot: Janakpur, Nepal - Developer: Nexalaris Tech --- ## 1. Core PMS Modules & Features Stayantra replaces traditional static dashboards with an active, AI-orchestrated suite of modules: - **AI Dynamic Pricing**: Yields every room against real-time demand, OTA rates and local events — so you capture peak nights and fill the slow ones. - **Smart Grid Front Desk**: A live, real-time room calendar. See arrivals, occupancy and housekeeping status update the instant anything changes. - **Staff Autopilot**: Checkouts auto-dispatch cleaning tasks in seconds, with anti-gaming checks and fair, gamified staff scoring. - **Vision Triage**: Guests and staff snap a photo of any problem — a leaking AC, a stain, a broken lock. Exubee reads the image, files the complaint and routes it to the right person. - **Review Shield**: The AI intercepts low or unfair reviews for your approval before they go public, and triggers mid-stay rescue before guests ever leave a bad one. - **Channel Sync**: Push availability and rates to Booking.com, Agoda and more — no more double bookings, no manual updates. - **Smart Folio & Payments**: Deposits, partial payments, eSewa, Khalti and Stripe, smart split folios, OCR expense capture and instant invoices — every folio stays balanced and the accounting runs itself. ## 2. Additional Shipped Capabilities Four capabilities already live and available to all hotels — each a standalone reason to switch: - **Bring your data. We migrate it — same day.**: Already running Cloudbeds, eZee, or a spreadsheet? Upload whatever you have — CSVs, exports, even scanned PDFs — and Exubee reads it, maps it to rooms, rates, guests and bookings, flags anything it isn't sure about for your review, and commits the rest. No consultant, no downtime, no re-typing three years of bookings by hand. - **Bookable by every AI agent on earth. Zero commission.**: Your hotel is reachable through a public agent interface — the same protocol ChatGPT, Claude and autonomous booking agents use to discover and book real-world places. When a guest asks their AI assistant to find and book a room, Stayantra hotels can be found and booked directly — no OTA in the middle, no 15–25% commission. - **Your halls, your way. We learn how you run them.**: Weddings, functions, conferences — every hotel prices and runs its halls differently. Stayantra's Events & Banquets module doesn't force one way: it supports per-plate, flat rental, hybrid and hourly pricing, with guaranteed-vs-actual pax reconciliation and installments riding the same folio rail. Guests can enquire online; the function diary keeps every hall×date×slot free of double-bookings by construction. And because it learns your operating profile during onboarding, the AI drafts quotes the way you would — not the way a template says. - **Autonomy you can measure — not a claim, a number.**: Every month, Stayantra produces an Autonomy Report Card showing exactly what Exubee did: decisions made, approved, edited and rejected per stream; measured revenue lift with honest uncertainty bands; guardrail breaches; and intervention rate. Every AI action is logged to an append-only ledger. 'AI runs your hotel' stops being a claim and becomes a number you can check — per stream, per month, per hotel. --- ## 3. Connected Applications Stayantra operates as a cohesive ecosystem of native and web apps sharing a single brain (Exubee): ### Stayantra Web (Beta) - **Audience**: Owners & managers - **Surface**: Web · app.stayantra.com - **Tagline**: Your hotel's command center - **Summary**: The AI dashboard you run the property from — anywhere. Exubee recommends, you approve, and once you trust a task it graduates to Auto-Pilot. - **Key Features**: - Smart Grid live front desk — arrivals, occupancy & housekeeping in real time - Co-Pilot for pricing, reviews, dispatch & folios with one-tap approval - Auto-Pilot graduation at 90% approval, with an append-only action ledger - Owner Kill Switch pauses all autonomy instantly ### Stayantra Connect (Beta) - **Audience**: Staff, managers & owners - **Surface**: iOS & Android - **Tagline**: The whole hotel team in one app - **Summary**: One native app for everyone on the hotel side, behind a single login. What you see is assembled from your permissions — staff get tasks, managers get approvals, owners get the money view. - **Key Features**: - Role-adaptive home: task queue, approvals or KPI strip - Cleaning & maintenance tasks dispatched and verified on the floor - Fair, gamified staff scoring with anti-gaming checks - Persistent owner Kill Switch, biometric-gated ### Stayantra Go (Coming soon) - **Audience**: Your guests - **Surface**: iOS & Android - **Tagline**: A concierge in every guest's pocket - **Summary**: The traveler app that handles the whole stay — and routes support straight to your team. Guests snap a photo of any issue and Exubee triages it the moment it lands. - **Key Features**: - AI concierge that answers, upsells and books — terms shown first - QR digital check-in/out, live folio and a digital room key - One-tap service requests — photo in, ticket dispatched, resolved & logged - Loyalty wallet, push and guest-checkout-first (no forced sign-up) ### Stayantra Marketplace (Beta) - **Audience**: Independent hotels - **Surface**: Web · marketplace.stayantra.com - **Tagline**: Get found — by search engines and by AI - **Summary**: List your hotel free and take direct bookings with a built-in AI concierge. Every listing is engineered to be discoverable everywhere customers now look. - **Key Features**: - Free AEO · SEO · GEO — found on Google, in ChatGPT, Claude, Perplexity & Gemini - Machine-legible pages: LodgingBusiness JSON-LD, sitemaps & llms.txt - Direct bookings with no per-booking OTA commission - Same AI concierge as Go, on your public page --- ## 4. Developer & Integration Surfaces Stayantra is open to integrators and external AI booking agents: ### Website API (Coming soon) - **Audience**: Hotels with their own site - **Surface**: REST API - **Tagline**: Your site, now live & smart - **Summary**: Pipe real-time data straight into the website you already have — live room availability and rates — and drop in the Exubee chatbot so visitors can ask anything and book on the spot. - **Key Points**: - Real-time room availability & rates on your own pages - Embeddable Exubee chatbot widget — your branding - Direct bookings on your own domain, no OTA cut - One API key, your design ### Stayantra Go MCP (Beta) - **Audience**: AI agents & assistants - **Surface**: Public MCP server - **Tagline**: Bookable by AI - **Summary**: A public Model Context Protocol server that lets AI assistants discover, query and book your hotel — the same agentic surface that powers the Go app, open to the world. - **Key Points**: - Discoverable & bookable by ChatGPT, Claude and autonomous agents - Live availability + booking over MCP - Terms-first, payment-handoff-only — safe by design - On by default — no extra work for the hotel ### Stayantra Connect MCP (Beta) - **Audience**: Exubee (internal) - **Surface**: Internal MCP - **Tagline**: Exubee's hands inside the app - **Summary**: The internal MCP Exubee uses to actually run the hotel. Anything you can do in the dashboard, Exubee can do through it — read the full state and take action. This is what powers both Co-Pilot and Auto-Pilot. - **Key Points**: - Full read/write parity with the dashboard - Drives every Co-Pilot suggestion - Executes Auto-Pilot actions once a task is trusted - Idempotent, append-only logged — every action reversible --- ## 5. Onboarding & Automation Lifecycle How a hotel progresses from registration to full background automation under Exubee: ### Step 1: The owner registers the hotel (Register) - **Surfaces involved**: Web - **Description**: It starts in the Stayantra Web dashboard. The owner signs up, adds rooms, rates, policies and photos. Exubee studies the property and builds its profile — the single source of truth every other surface reads from. - **Co-Pilot**: Co-Pilot: Exubee drafts your room descriptions, starting rates and policies from a few details — you review and publish. - **Auto-Pilot**: Auto-Pilot: Exubee writes the full listing and the SEO/AEO metadata for you, ready to go live the moment you confirm the hotel. ### Step 2: It goes live everywhere at once (Go live) - **Surfaces involved**: Marketplace, Go, Website API - **Description**: The moment it's set up, the hotel is listed on the Stayantra Marketplace and inside the Stayantra Go app. With the Website API, the owner can also pipe live availability and the Exubee chatbot straight into their own existing website. - **Co-Pilot**: Co-Pilot: Exubee recommends opening rates against local demand and events — you approve them before they go public. - **Auto-Pilot**: Auto-Pilot: dynamic pricing runs on its own. Every room is continuously re-priced against real-time demand, OTA competition and festivals, with no daily input from you. ### Step 3: Customers — and AI — can find it (Get discovered) - **Surfaces involved**: Marketplace, Go MCP - **Description**: Every listing is machine-legible, so the hotel becomes discoverable on Google (SEO), inside answer engines like ChatGPT, Claude, Perplexity and Gemini (AEO), and across generative engines (GEO). Free, automatic, on every page. - **Co-Pilot**: Co-Pilot: Exubee suggests marketing posts and listing tweaks to climb search and answer-engine rankings — you approve each one. - **Auto-Pilot**: Auto-Pilot: Exubee keeps your machine-readable pages and marketing content fresh by itself, so you stay discoverable without lifting a finger. ### Step 4: Guests book — whichever way they like (Guests book) - **Surfaces involved**: Marketplace, Go, Go MCP, Website API - **Description**: A guest can book through the Marketplace, the Go app, an AI agent via the public Go MCP, or the hotel's own website. However they arrive, the booking reflects instantly in the Web dashboard — one live inventory, no double-bookings. - **Co-Pilot**: Co-Pilot: Exubee spots abandoned bookings and upsell chances and drafts the follow-up message — you decide whether to send it. - **Auto-Pilot**: Auto-Pilot: the automated CRM takes over — confirmations, win-back nudges and upsells go out on their own, and loyalty points are awarded automatically. ### Step 5: They arrive and check in (Arrive) - **Surfaces involved**: Go, Connect, Web - **Description**: The guest checks in with a QR scan in Stayantra Go, gets a digital room key, and pays online or settles on arrival — deposits, partial payments or cash. The folio stays balanced either way, and reception sees it live on the Smart Grid. - **Co-Pilot**: Co-Pilot: Exubee prepares the check-in and the folio; your front desk taps once to confirm arrival and settle payment. - **Auto-Pilot**: Auto-Pilot: check-in and checkout run themselves — the digital key issues automatically, the folio settles, and the room is released and queued for cleaning with no desk involvement. ### Step 6: Something breaks — and just gets fixed (Issues, handled) - **Surfaces involved**: Go, Connect - **Description**: Mid-stay the AC stops working. The guest reports it with a photo in Stayantra Go. Exubee's Vision Triage reads the image, identifies the problem and turns it into a maintenance ticket. - **Co-Pilot**: Co-Pilot: Exubee suggests assigning the right staff member and waits for the manager's tap before dispatching. - **Auto-Pilot**: Auto-Pilot: Exubee assigns it automatically. The staff member sees the task in Stayantra Connect, fixes it, and the whole thing is logged to the ledger — no one had to chase it. ### Step 7: Exubee runs the business in the background (Exubee runs it) - **Surfaces involved**: Web, Connect, Connect MCP - **Description**: Exubee watches everything through the internal Connect MCP — so anything the dashboard can do, Exubee can do. It predicts a festive-season booking surge, spots an underperforming staff member, and keeps the owner and manager informed. - **Co-Pilot**: Co-Pilot: it recommends festival price rises, flags the underperforming staff member, drafts review replies, CRM campaigns and even payroll — you approve, edit or reject each one in a tap. - **Auto-Pilot**: Auto-Pilot: for every task that has earned 90% approval, Exubee just runs it — repricing for the festival, intercepting unfair reviews, sending CRM campaigns, preparing payroll, rebalancing staff — and logs every move. The Kill Switch pauses all of it instantly. --- ## 6. Frequently Asked Questions (FAQ) Common developer, operator, and owner questions: **Q: What is Stayantra?** **A:** Stayantra is an AI-native hotel operating system. At its core is Exubee, an AI teammate that automates dynamic pricing, the front desk, staff task dispatch, guest reviews, payments, events and OTA channel sync — delivered through a connected ecosystem of apps for owners, staff and guests. It runs in two modes: Co-Pilot, where the AI recommends and you approve, and Auto-Pilot, where the AI executes on its own after earning a 90% approval rate. Because everything runs in the cloud with mobile apps, you can operate on-site or from anywhere. **Q: What apps and surfaces come with Stayantra?** **A:** Stayantra is a connected ecosystem, not a single app. Owners and managers run the property from Stayantra Web (app.stayantra.com); the whole hotel team works in the Stayantra Connect mobile app; guests get Stayantra Go for concierge, check-in and support; and Stayantra Marketplace gives every hotel a free, AI-discoverable booking page. You can also build on Stayantra three ways: the Website API embeds live availability and the Exubee chatbot into your own site; the public Stayantra Go MCP lets AI assistants discover and book your hotel; and the internal Stayantra Connect MCP is how Exubee itself operates the hotel. They all share one brain — Exubee. **Q: What's the difference between the API and the MCPs?** **A:** They're different surfaces. The Website API is for putting Stayantra into your own website — real-time room availability plus an embeddable Exubee chatbot. The two MCPs are agentic interfaces: the public Stayantra Go MCP lets external AI assistants and agents discover and book your hotel, while the internal Stayantra Connect MCP is private — it's the interface Exubee uses to actually operate the hotel, with the same powers as the dashboard, which is what powers Co-Pilot and Auto-Pilot. **Q: How is Auto-Pilot different from Co-Pilot?** **A:** In Co-Pilot mode the AI recommends an action and you approve, edit or reject it. Once it reaches a 90% approval rate on a given task, that task can graduate to Auto-Pilot, where the AI acts autonomously and logs every step to an append-only ledger. A one-tap Kill Switch pauses all autonomy instantly. **Q: Is Stayantra available in Nepal?** **A:** Yes — Stayantra is built for Nepal first. It's currently in private beta with a pilot hotel in Janakpur and supports eSewa and Khalti in NPR alongside Stripe for international cards. Public launch is targeted for 2026. **Q: Which payments and booking channels are supported?** **A:** eSewa and Khalti for NPR, Stripe for international cards, and availability and rate sync with major OTAs such as Booking.com and Agoda through a channel manager — so your inventory stays consistent everywhere. **Q: How is it different from a traditional PMS like Cloudbeds or eZee?** **A:** Traditional systems are passive dashboards — they store data and wait for someone to make every decision. Stayantra is AI-first: Exubee actively recommends and, once trusted, executes operational decisions — pricing, staffing, review handling, folios — and proves its work in a monthly Autonomy Report Card. It also fits the Nepali market out of the box, with eSewa, Khalti and NPR alongside international cards. **Q: When does it launch and what will it cost?** **A:** Stayantra is in private beta now, with public launch targeted for 2026. Pricing isn't finalised yet; early waitlist members get first access and preferential onboarding. **Q: Is my hotel and guest data secure?** **A:** Yes. Stayantra is multi-tenant by design, so each hotel's data is isolated, and every autonomous AI action is recorded in an append-only audit ledger you can review. You keep full control through approvals and the Kill Switch. **Q: Can I switch from my current hotel software?** **A:** Yes. Upload your existing data in whatever format you have it — spreadsheets, CSV/XLSX exports from Cloudbeds, eZee or similar, even scanned documents — and Stayantra's AI migration pipeline reads it, maps it to the right rooms, rates, guests and bookings, and flags only the rows it isn't confident about for your review. Most hotels are migrated in a day, not weeks. **Q: Can AI assistants like ChatGPT or Claude book my hotel directly?** **A:** Yes. Stayantra hotels are reachable through a public agent interface (MCP) that lets AI assistants and autonomous booking agents discover availability and book directly — with no OTA commission on that booking. **Q: Can Stayantra handle banquet halls and event bookings?** **A:** Yes. The Events & Banquets module supports weddings, functions and conferences with all four common pricing models — per-plate, flat rental, hybrid and hourly. Guests can enquire and tentatively hold halls online; every space×date×slot is protected against double-booking with the same pessimistic locking that guards room bookings. **Q: How do I know the AI is actually working?** **A:** Every month Stayantra generates an Autonomy Report Card showing decisions made, approval rates, measured revenue lift, guardrail breaches and intervention rate per stream. It's the same report card the team uses to decide when a stream is ready to graduate from Co-Pilot to Auto-Pilot. --- ## Roadmap (not yet available) The following capabilities are in development and are NOT yet live. They are listed here for completeness but should never be stated as currently available. - **A 60-second morning briefing** (in development): We're building an in-app daily digest — occupancy, revenue, cash position and what needs your attention — delivered as a push notification. Open the app, read the briefing, tap to approve. It's the reason you'll open Stayantra every morning. - **The AI closes out the day on its own** (in development): We're building an autonomous night audit — reconciling cashier shifts, verifying every folio balances, flagging discrepancies, and closing the day while you sleep. It feeds the result straight into the morning briefing. It's the most legible 'AI runs my hotel while I sleep' feature and will be the first candidate for full Auto-Pilot. - **Your hotel, at a glance — app not required** (in development): We're building a home-screen widget for owners: occupancy, today's revenue and pending approvals visible without opening the app. A single tap opens the briefing; a second tap approves. Comfort for the owner who checks between meetings. - **A live festival and wedding-date calendar** (in development): We're building a structured, city-level calendar of festivals (Chhath, Ram Navami, Vivaha Panchami), wedding muhurat dates, pilgrimage flows and school holidays for Nepal and India — proprietary external data that feeds both pricing and hall-demand signals. When a wedding books the hall, room pricing knows to react.